Discharge Policy

Evolution Health Associates

Patients may be discharged from Evolution Health Associates for the following reasons:

• Disrespectful, abusive, racist, or vulgar language directed toward our support staff or clinical team.
• Refusing to collaborate with support staff or comply with administrative processes.
• Receiving psychiatric medications from another provider without first informing your Evolution Health Associates provider (this poses a safety risk).
• Dishonesty or misuse of prescribed medications, including selling or misrepresenting usage.
• Three or more missed appointments (classified as “no-shows”) without proper notice.
• Failure to establish a payment plan for outstanding balances.
• Refusal to keep an active credit card on file, which is necessary for our scheduling and billing operations.
• Failure to follow up as clinically recommended by your provider.
• Disrespectful or inappropriate behavior toward your provider, including harassment or vulgar communication.
• Dishonesty related to legal matters, including custody situations.
• If the patient’s needs fall outside the scope of our clinical expertise.

In the event of discharge, we will provide:

• Three referral options to help you continue care elsewhere
• A 60-day supply of medication, if deemed clinically safe by the provider